FAQ | Xamanic Website

Our working hours.

We process orders daily and are available for customer question Monday to Saturday from 9 - 18.

How are payments my payments handled?

Payments are handled by WIX e-commerce , ensuring your purchases are fully protected. Google Pay , Paypal and card payments accepted.

Orders Shipment Process

Orders before 3pm get processed same day .

Shipping Method

We ship all orders via Royal mail Tracked 24.

Which countries do you ship to?

Only UK orders for now.

Our Packaging

All parcels come in plain packing with the buyers address only.

My package hasn't been delivered.

We have 99% delivery success rate. Anything happens to your order in transit we will reship your order free of charge.

Whats best way to contact Xamanic team?

We available on WhatsApp , Telegram , Facebook , Instagram or you can use the contact form and will get back at you. Any urgent matter please contact via WhatsApp +447459551952

I need to change something in my order.

Sure, just get in touch with our team.

Do you sell powdered Mimosa bark?

We only supply Mimosa root bark in shredded form.

Do you have a shop I can collect from?

No shop, but can collect in person in Sheffield, South Yorkshire.

Free shipping?

On orders over £20